FAQ
Frequently Asked Questions
What is Total Sports?
Total Sports is South Africa’s leading sports retailer, offering the latest performance footwear, apparel, and equipment from top brands like Nike, Adidas, Puma, and more. We’re passionate about helping you perform at your best — on and off the field.
Where are your stores located?
We have branches across South Africa, including our Paarl Branch (288 Main Road, Paarl) and Century City Branch (Shop G12 Socrates Way, Century City).
Visit our Contact Us page for full details and store hours.
Do you sell online?
Yes! You can shop our full range of sportswear, shoes, and accessories online through our Shopify store. We offer secure payment methods and fast, reliable nationwide delivery.
What brands does Total Sports stock?
We stock leading brands such as Nike, Adidas, Puma, Asics, Under Armour, New Balance, Reebok, and more.
We regularly update our collections to feature the newest drops and performance gear.
What is your return policy?
We accept returns and exchanges within 14 days of purchase, provided items are unused, in original packaging, and accompanied by proof of purchase.
Visit our Returns Policy page for full details.
How long does delivery take?
Delivery usually takes 2–5 working days, depending on your location. You’ll receive tracking details once your order has shipped.
Do you ship internationally?
Currently, we only deliver within South Africa. We’re working on expanding our international shipping options soon.
Can I track my online order?
Yes! Once your order has been dispatched, we’ll email you a tracking link so you can monitor your delivery in real-time.
Do you have a rewards or loyalty program?
Yes — our Total Sports Rewards program lets you earn points on every purchase, enjoy exclusive member discounts, and get early access to new product launches. Sign up in-store or online.
Do you offer team or corporate discounts?
Absolutely! We offer custom pricing for sports teams, schools, and corporate orders.
Please contact us to get a personalized quote.
How can I contact Total Sports?
You can reach us through our Contact Us page or visit one of our branches.
Our customer service team is available Monday to Friday, 9am–5pm.